Comments on: 7 Fail-Proof Ways to Turn One-Time Families Into Lifetime Customers https://blog.funeralone.com/grow-your-business/turn-families-into-lifetime-customers/ The official blog of funeralOne, a world renowned personalization, technology, and aftercare company for the funeral and cemetery professions. Tue, 22 Dec 2015 19:20:10 +0000 hourly 1 By: Rilee Chastain https://blog.funeralone.com/grow-your-business/turn-families-into-lifetime-customers/#comment-513005 Tue, 22 Dec 2015 19:20:10 +0000 http://blog.funeralone.com/?p=11148#comment-513005 In reply to Graham Burton.

Graham, thanks for the comment! We couldn’t agree more. Putting yourself in your families shoes can only lead to a better and more healing experience for all. Thanks 🙂

]]> By: Graham Burton https://blog.funeralone.com/grow-your-business/turn-families-into-lifetime-customers/#comment-512986 Tue, 22 Dec 2015 18:00:30 +0000 http://blog.funeralone.com/?p=11148#comment-512986 Looking after ones family’s as if you were looking after one of your own member of family can only help to give support and understanding of ones bereavement loss .An excellent article not to unoticed by fellow Funeral Directors ,the word compassion comes to mind .

]]> By: Rilee Chastain https://blog.funeralone.com/grow-your-business/turn-families-into-lifetime-customers/#comment-512963 Tue, 22 Dec 2015 16:22:18 +0000 http://blog.funeralone.com/?p=11148#comment-512963 In reply to Bill Harder.

Great insights, Bill! Thanks for the comment!

]]> By: Bill Harder https://blog.funeralone.com/grow-your-business/turn-families-into-lifetime-customers/#comment-512942 Tue, 22 Dec 2015 14:51:38 +0000 http://blog.funeralone.com/?p=11148#comment-512942 An excellent article as it touches upon a number of often overlooked aspects of death-care. Many funeral homes do not offer followup service such as a visit, or even a phone call to see how the family is coping with both legal and emotional issues. As well, funeral staff suffer significantly from compassion fatigue and vicarious trauma – very few businesses have a policy in place to protect and nourish staff from these occupational hazards.

]]>