The average salary in Malaysia is 6,610 MYR (Malaysian Ringgit) per month or 1,508 US Dollars (according to the August 2024 exchange rate.)  This is significantly lower than the average salary of other developed countries…

Employee recognition is crucial for a business to succeed. It not only cheers people up but also fosters an appreciative culture, which increases employee retention and happiness. According to Gallup study, employees who receive excellent…

The average salary in Pakistan is 82,100 PKR (Pakistani Rupee) per month, or around USD 296 according to the exchange rates in August 2024. The Pakistan average is significantly lower than the US average (USD…

From PCI DSS to HIPAA, call centers operate under several laws that help protect sensitive data captured during customer interactions. Call center compliance refers to the systematic process of abiding by these laws and regulations…

Regulatory compliance in call centers helps prevent unethical business practices and promotes a better customer experience. However, as call centers are subject to several regulations, it can be challenging to stay updated on each, resulting…

Want to know the average salary in Philippines? As one of the biggest outsourcing destinations in the world, the Philippines has a much lower average salary compared to countries like the USA, UK or Australia.…

Information security is one of the most talked-about topics nowadays. And for good reason.  According to IBM, the average cost of a data breach in 2024 was a record-high $4.88 million, a 10% increase over…

For all U.S. based companies or companies with employees in the U.S., FLSA compliance is a major responsibility. Ask anyone in HR or leadership and they will tell you how important it is. In the…