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Offshoring

  • 24 virtual assistant websites to find skilled VAs

    by Time Doctor July 23, 2024

    Most business owners hire virtual assistants to handle their administrative support, email marketing, and other non-core business activities efficiently. But with hundreds of sites offering virtual assistant services, how do you find the right one?…

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  • 11 awesome call center software for small business needs

    by Time Doctor June 20, 2024

    As a small business, you may not have the resources to run a dedicated call center to service your customer base. However, customer support isn’t something you can compromise on either, especially as a small…

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  • The ultimate offshore call center guide

    by Liam Martin June 10, 2024

    Offshoring your customer service to a call center is a great way to improve your customer experience at an affordable rate. However, you should only select an offshore call center after careful consideration. Your customers…

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  • The top 5 virtual assistant companies in the USA

    by Liam Martin June 7, 2024

    As a startup or small business owner, you may have to juggle multiple tasks that may dilute your core expertise. Fortunately, you can hire virtual assistants to take care of any repetitive mundane tasks, freeing…

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  • KPO industry in India: Pros/cons & top outsourcing services

    by Liam Martin December 20, 2023

    A Knowledge Process Outsourcing (KPO) strategy can help you acquire expertise from a third-party vendor instead of hiring and training specialized professionals in-house.  The KPO industry in India offers services like data analytics, legal processes,…

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  • KPO Philippines: Top services, benefits, service providers

    by Liam Martin December 19, 2023

    Knowledge Process Outsourcing, a part of the outsourcing industry, is when a company hires an external vendor to manage its core and information-related business tasks.  One of the major outsourcing destinations for knowledge process services…

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  • KPO directory: 13 top global knowledge service providers

    by Liam Martin December 14, 2023

    The global knowledge process outsourcing market is on the rise and projected to reach a staggering USD 156.5 billion by 2027. But as KPOs gain widespread popularity and newer companies emerge each year, finding one…

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  • Top 10 KPO companies in India in 2024

    by Liam Martin December 13, 2023

    The KPO (Knowledge Process Outsourcing) industry in India has now become a $14 billion industry in the country. According to the trade experts, the Indian KPO industry will hit the $50 billion target by the…

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